Process of Events
The step-by-step sequence for constructing a secure, code-compliant above-ground pool.
Agreement & Scheduling Start
The pool installation agreement gets signed, and the installation process officially starts.
Down Payment & Outreach
Once we receive your down payment, we will reach out via phone or email to schedule your installation.
Excavation Contractor Coordination
Next, we send your information to our excavation contractor. The excavator will call you to schedule an excavation visit 1-3 weeks before installation day. Most excavations take place prior to installation day. Should weather factor in, we pick up where we left off and reserve the right to schedule around weather as necessary for a speedy installation.
Base Material Delivery (Mason Sand / Stone Dust)
On installation day, we schedule delivery with an outside supplier (D&D Mulch). Delivery often arrives while we are present, but can sometimes arrive prior. It’s important you know where the base material goes. If there is no access to the pool site, delivery will be to the driveway (moving tonnage from the driveway to the work site by wheelbarrow incurs a $150–$200 extra charge).
Pool Installation Day & Water Fill
Please provide an electrical outlet for our vacuum and access to your water hose to start filling the pool. We wait for the water level to reach a safe height to cut the skimmer and return openings. If flow is slow, we may return the next day to cut them in.
Filtration & Accessories
The filtration system gets connected via skimmer and return hoses. Please note: For insurance reasons, we only install ladders and steps purchased directly from us and do not assemble third-party ladders.
Continued Filling
Continue filling the pool with your water hose. If you opted for a water delivery truck, have them arrive the day after installation.
Warranty & Final Payment
We hand over all warranty and pamphlet paperwork. Payment is due at this time (cash or checks only for installation services).
Follow-Up & Startup Visit
We follow up in the days after installation. Let us know when the pool is filled, and we will schedule a visit to start up filtration and make sure you’re pointed in the right direction.
PLEASE NOTE REGARDING ONLINE PUMPS
During these last couple of years, we have noticed many inferior pumps and filter systems being sold online. If you purchased a filtration system through one of these online dealers, we will let you know as we come across them, as they tend to be drippy/leaky systems compared to ours.
“If you’re reading this ahead of your purchase, feel free to ask our advice!”
Reference Diagrams & Placement Guides
Base Material Placement
Filtration System Placement
