Installers are Busy, How do I Get One to Visit?
Most installation companies aren’t sales companies. It’s not personal, and we aren’t mean people. We are a busy bunch that wants nothing more than Installations to go smooth. Just like you!
In general, pool installers are very busy. Insert virus, and now more than ever, people are staying home. More and more people are asking the Installation Pros, general sales-type questions.
Many Installers are not associated with sales. They are installers in the market to install pools sold by salespeople. Thus yielding sales questions aren’t the best way to approach getting them to visit.
Yes, most do have opinions about pools and we can steer you towards the best kinds of pools. Generally speaking, any sales that happen outside our opinions are not what most individuals end up doing.
Pool Installers are busy and want serious customers to hire them for installations. These Pros are looking for knowledgeable customers too. Most will not entertain someone who has a million questions and is browsing for answers about what to buy somewhere else.
So, where should folks begin in their search for pool answers?
Of course, all homeowners should start at their local government. Get all the rules associated with building a pool in your community. Before asking a pool installer over for a consultation.
We have provided our service area with links to their local building departments. Not in our area? Just type into google search “swimming pool guidelines and your city or town”
Many Pros will conduct a backyard visit for a fee and then return later to install for you. A consultation fee gets applied to a future installation. If said homeowner decides against the installation, the Installer keeps the fee.
As a longtime pool installer, I gave free backyard visits for many years. The retail playing field is so large that it doesn’t make sense to go on free visits anymore.
We purchased a pool, its sitting in boxes in the garage; now what?
We Bought a pool during a pandemic, and it’s sitting in the garage. So what about folks who purchased and already have a pool in the garage?
So, you got caught up in a frenzy during the last couple of years. You bought a pool and are ready to go. It’s not that you are out of luck. You’re still in need of a visit from a qualified installation pro. They can see what you bought and where you want it to go.
A pro can check the requirements of your situation. They can tell you if you need anything else, such as equipment or accessories. They might guide you to a different location or ask you to remove part of your decking if it’s a replacement pool.
Call on the Professional Installer when Replacing Your old Pool.
A pro installer needs to check so you can buy a pool that has the best fit possible. It doesn’t mean you can’t install the one you purchased. It means extra work may be necessary to get it installed.
In most cases, you’ll end up paying a little more for the installation. But it’s still better than looking at the pool sitting inboxes and or buying a whole new pool.
Information For The First Time Above Ground Pool Buyer
Installation Pro VS Internet Salespeople, who has your back?
Internet pool salespeople
Pro Installer in your backyard fielding your questions
- Salesperson have quotas they must fulfill
- Salespeople get commissions on the products they sell
- In most cases, you’ll never meet an online salesperson face to face
I could go on all day long about online salespeople and salespeople in general. First-time pool buyers face many challenges when they conduct online searches.
Google provides excellent search results. But let’s face it, it’s all about retail in the above-ground pool world right now.
The entire first page is nothing but large retailers and Installation Middlemen. Finding many search results is great. The problem becomes once you contact a salesperson.
They cannot come to your backyard and see the best way to help you. They can only ask you many questions that leave you feeling stressed out.
It’s essential for someone with pool installation experience to be in your backyard. To answer questions face to face. A Pro-Installer visits your home, sees your yard, answers your questions. Then you have a better understanding of what you need.
You revisit online search and find the best pool and price for you and your family. The small visitation fee is well worth it. Especially if the same professional can install your pool.
What can you expect to pay for a Backyard pool visitation?
I called 20 above-ground pool installation pros from seven different states. I asked if they charge for a first-time visitation and what they might charge for this type of visit.
I got an average cost between $100.00 to $300.00 for a 1/2 to 1-hour visit. Like myself, these companies used to provide free at-home consults. Some still do but they are far and few between.
The most significant reason they do not give free visits. Because people are starting to buy new pools on the internet. They will call looking for opinions about all the different pools available.
It’s like calling a BMW mechanic and discussing golf carts and electric bikes. There are hundreds of different models, types of low-quality choices online these days.
“I can’t tell you how many ask me questions over the phone but never schedule a visitation.” As installers, we are hands and eyes on.
Some local retailers give out only reputable installers’ names from a list. But even these installers will not provide free visitation.
If you buy a pool from a local store, their qualified Installer should provide you with a free, unbiased visitation. But most do not.
You know as part of the store and them being exclusive for you. But you hardly see this anymore.
In the above-ground pool installation field, we used to be a tight-knit community. Most would go out of their way to help one another. Nowadays, supply demands and material shortages have pushed many folks to buy online.
The single most significant reason you should have a pool visit from an installer before you buy a pool. Is so you don’t get the wrong pool for your needs or put the pool in a location that you might question later on.
In most cases meeting the installer is going to save you a lot of hassles. The spin the tail on the donkey method isn’t.
Sends an email stating you are a serious customer and want them to meet you. If you can’t get anyone to come out then consider your own skills.
I know many people that have taken this on by themselves. Many would never do this again but you at least know it is an option for you.