Pool Pros are busy; how to get one to visit you?
Most Installation Pros aren’t Sales Companies.
I hope this sheds a little light on why pros are hard to hire these days. It’s not personal, and we aren’t mean people. We are a busy bunch that wants nothing more than Installations to go smooth. Just like you!
In general, all pool installers are very busy. Insert virus, and now more than ever, people are staying home. More and more people are asking the Installation Pro general sales-type questions.
Many Installers are not associated with sales. Therefore yielding sales questions is a slowdown for any installation company.
Pool Installers are busy and want serious customers to hire them for installation. These Pros are looking for knowledgeable customers too. Most will not entertain someone who has a million questions and is just browsing for answers.
Hopefully, blogs like these can find people looking for above-ground pool information.
So, where should folks begin in their search for pool answers?
Of course, all homeowners should start at their local government and get all the rules associated with building a pool in their community before asking a pool installer over for a consultation.
Many Pros will conduct a backyard visit for a fee and then return later to install for you. A consultation fee gets applied to a future installation. If said homeowner decides against the installation, the Installer keeps the fee.
It’s called having skin in the game. As a longtime pool installer, I gave free backyard visits for many years. The retail playing field is so large that it doesn’t make sense to go on free visits anymore.
We Bought a pool during a pandemic, and it’s sitting in the garage
So what about folks who purchased and already have a pool in the garage?
So, you got caught up in a frenzy during the last couple of years. You bought a pool and are ready to go. It’s not that you are out of luck. You’re still in need of a visit from a qualified installation pro. They can see what you bought and where you want it to go.
A pro can evaluate the requirements of your situation and tell you if you need anything else, such as equipment or accessories. They might guide you to a different location in the yard or ask you to remove part of your decking if it’s a replacement pool.
Call on a Professional Installer when Replacing Your old Pool
Replacement pool situations require a pro installer to evaluate so you can purchase a pool that has the best fit possible. It doesn’t mean you can’t install the one you purchased. It just means extra work may be necessary to get it installed.
In most cases, you’ll end up paying a little more for the installation, but it’s still better than looking at the pool sitting inboxes and or buying a whole new pool.
Information For The First Time Above Ground Pool Buyer
Installation Pro VS Internet Salespeople, who has your back?
Internet pool salespeople VS. Pro Installer in your backyard fielding your questions
- Salesperson have quotas they must fulfill
- Salespeople get commissions on the products they sell
- In most cases, you’ll never meet an online salesperson face to face
I could go on all day long about online salespeople and salespeople in general. First-time pool buyers face many challenges when they conduct online searches. Google provides excellent search results. But let’s face it, it’s all about retail in the above-ground pool world right now.
The entire first page is nothing but large retailers and Installation Middlemen. Finding many search results is great, but the problem becomes once you contact a salesperson. They cannot come to your backyard and see the best way to help you. They can only ask you many questions that leave you feeling stressed out.
It’s essential for someone with pool installation knowledge to be in your backyard answering questions face to face. A Pro-Installer visits your home, sees your yard, answers your questions; now, you have a better understanding of what you need.
You revisit online search and find the best pool and price for you and your family. A small visitation fee is well worth it, especially if the same professional can install your pool.
WHow Much for An Above-Ground Pool Backyard visitation?
I dialed up 20 above-ground pool installation pros from seven different states and asked if they charge for a first-time visitation and what they might charge for this type of visit.
I got an average cost between $100.00 to $300.00 for a 1/2 to 1-hour visit. Like myself, these companies used to provide free at-home consults.
The most significant reason they do not give free visits is that people are starting to purchase new pools on the internet and ask questions regarding what they are looking to buy. They want the Installer to tell them what they should purchase over the telephone.
Some local retailers give out only reputable installers’ names from a list. But even these installers will not provide free visitation. If you buy a pool from a local store, their qualified Installer should provide you with a free, unbiased visitation. You know as part of the store and them being exclusive for you. But you hardly see this anymore.
In the above-ground pool installation field, we used to be a tight-knit community that would go out of its way to help one another. Nowadays, supply demands and material shortages have pushed many folks to purchase online.
The single most significant reason you should have a pool visit from an installer before you purchase a pool. Is so you don’t get the wrong pool for your needs or put the pool in a location that you might question later on.
We tell folks upfront how long it will take us to visit and the installation timeframe.